Terms and conditions of sale

The agreement
The agreement between the Purchaser and the Vendor consists of the information provided by the Vendor about the purchase as it appears on www.fastwebs.eu, such as information about the nature, amount, quality, price and other characteristics of the service, as well as these terms and conditions of sale.

The parties
The Vendor:
Company name:
Bysant AS | Contact address: Ensjøveien 14a, NO-0655 Oslo, Norway | E-mail: post@bysant.no | Registered company number: 951133191
The Purchaser is the individual or company making the order. If you are making the order on behalf of a company, you confirm that you have the authority to act in this manner on behalf of the company.

The agreement
This agreement concerns the use of the Fastwebs service. The agreement is subject to these terms and conditions of sale, including the limitation of liability, and no guarantee is made of error-free operation. Although this website provides general additional information about the service, this does not mean that it is intended to cover all circumstances or possible uses, and Bysant hereby expressly absolves itself from liability under any provisions regarding additional user rights or obligations that arise. The agreement is binding for the Vendor once the Purchaser's order has been received by the Vendor. The Purchaser is not bound by the agreement if the Purchaser does not pay the fee. The Purchaser therefore verifies the agreement by the payment of an annual verification fee or a monthly fee, depending on the product chosen. Should the Purchaser breach one or more of the terms of this agreement, this could result in immediate locking out from the service or cancellation on the part of the Vendor. These terms and conditions, prices and other terms in the agreement are subject to change at a later date.

Prices
Information about the total costs payable by the Purchaser, including all fees and supply costs and an itemisation of the individual elements of the total price, shall be published on www.fastwebs.eu in the Prices section. The Purchaser understands that only the Basic version of Fastwebs, including traffic up to 300 visitors per month, is provided free of charge. Other functionality, as well as any traffic above this limit, will require payment in accordance with the prevailing prices and traffic fees.

Confirmation of order
Once the Vendor has received the Purchaser's order, a confirmation of order will be sent by e-mail to the Purchaser and the service will be delivered. The Purchaser should check that the confirmation of order that is received agrees with the order placed. Along with the confirmation of order, information will also be sent about the service, username, password, etc.

Payment
The Vendor may require payment for the service to be made at the intervals specified and in the amounts as specified in the agreement. Payments may only be made by credit card. If the Purchaser fails to make payment, the Vendor will not claim payment from the Purchaser. Instead, the Vendor will stop delivery of the service, or possibly impose speed limitations.

Delivery
The service will be provided on an ongoing basis after it has been ordered by the Customer.

Right to cancel
There is no lock-in period for the Purchaser, nor does this agreement need to be cancelled if the Purchaser no longer wishes to use the solution. Failure to pay acts as the Purchaser's confirmation that the Purchaser no longer wishes to use the Vendor's services.

Complaints in the event of deficiency or delay
The Vendor cannot guarantee fault-free operation, but Bysant will do its utmost to ensure that the service will be delivered without deficiencies or delays. In the event of deficiency or delay in the service, the Purchaser must immediately notify this by means of the Notify Fault option in the Helpdesk on www.fastwebs.eu. If there is a deficiency or delay in the service (for whatever reason) the Purchaser may withhold payment. The Vendor will do its utmost to correct the deficiency and/or deliver the service. The Purchaser may only claim compensation for direct financial loss, limited to the amount the Purchaser has paid for the service during the month in which the deficiency arose. However, the Purchaser may not claim compensation from the Vendor for any loss of website content, faults arising as a result of server maintenance, loss of Internet connectivity provided by third parties, nor force majeure or similar circumstances.

Use of the service
Fastwebs is a service for the design and publication of websites and online stores. The Purchaser undertakes not to use the service for activities on the limit of or in contravention of Norwegian law, EU law or common sense. The Customer is responsible for the maintenance of all of the Customer's own installations on Bysant's servers and for preventing such installations from being misused by third parties.

The Customer also undertakes not to generally carry out any activities that could harm or overload Bysant's systems. The Customer is not permitted to modify the source code of the CMS (content management system), attempt to gain access to the source code, or to upload other software to be run on the server. The Purchaser must not send spam. The Purchaser must not install scripts or similar code that make the server vulnerable to hacking. Should this happen, the Purchaser will immediately be locked out of the system, and the Purchaser undertakes to cover the costs of recommissioning the server plus any claims from third parties.

The Vendor will keep the Purchaser informed by e-mail. The Purchaser has a duty to ensure that the Vendor's e-mails reach the Purchaser, for example by whitelisting the domains fastwebs.no, fastwebs.eu and bysant.no in its e-mail system. 

The Vendor extracts traffic information from the server's log files. This information will be used to calculate the traffic fees that the Purchaser should pay. The Purchaser may not require that other statistical software be used to calculate the traffic fees. It is not permitted to remove the link to Fastwebs on the Customer's web solution. However, as a participant in the Fastwebs partner network cashlink.me, the link can be changed to the Customer's 'cashlink' in the partner network.

Ownership of software and design
Bysant AS owns the software and all images, design elements, backgrounds, etc. that are a part of the solution. The Customer has the right to use the solution for as long as the Customer pays for the service. Bysant has the right to include links on the Customer's pages to its own pages. The Customer is not permitted to use materials developed, designed or prepared within the Fastwebs service for services other than Fastwebs. In the event of such use, Bysant can claim compensation. Bysant can change the Fastwebs system, its design and functionality at any time without the Customer having the right to claim compensation for such changes.

Cancellation
The Purchaser can cancel the agreement at any time. Failure to pay for the service will also be considered as cancellation. The Vendor may cancel the agreement at one (1) month's notice. In the event of cancellation the Purchaser must copy their own material out of the system.

Third-party claims
The Customer undertakes to indemnify Bysant AS for any claim from third parties against Bysant AS as a result of the Customer's use of the service. Should such a claim be made against Bysant AS, the Customer shall cover any direct financial loss, expenses relating to assistance required to handle the claim in a responsible manner, and other expenses reasonably connected with the third party's claim.

Legal venue and dispute resolution
The Parties' rights and obligations in accordance with this Agreement shall be determined in their entirety by Norwegian law. Should there arise any dispute between the parties regarding the interpretation or legal effect of the Agreement, it shall first be attempted to resolve the matter by negotiation. Should such negotiations not succeed within two (2) months, either of the parties may ask for the dispute to be finally settled in a Norwegian court of law, or by arbitration if both parties agree to this. The parties agree that the legal venue shall be Oslo District Court.