You can get help in a number of ways.
- Video guides give you step-by-step instructions to answer the most frequently asked questions.
- If you cannot find an answer to your question, you can consult the user manual
- Ask the question in our user forum below, where you can search for answers to your question or ask a question yourself. You can also suggest improvements, give praise or make a complaint. The forum is open to all, and questions are answered both by our own experts and by other Fastwebs users.
- If you still have a problem, you can receive individual help: We can use live online chat or we can call you. Payment must be made in advance for individual support.
- If you think there is an error - go to Notify Fault
